-
-
- https://www.ipsosglobaltrends.com/category/article/the-crisis-of-the-elites/
- Data trends from Pew (US), 1999-2019, Latinobarometer 2002 to 2017, Eurobarometer 2001 to 2018
- Information engaged/Information wary survey, Pew Research Center September-November 2016
- Reuters Institute for the Study of Journalism, Digital News Report 2018
- Source: General Social Survey, quoted in https://www.ipsos.com/ipsos-mori/en-us/knowledge/society/our-age-of-uncertainty
- Survey conducted April 12–19, 2016, Pew Research Center, quoted in https://www.ipsos.com/ipsos-mori/en-us/knowledge/society/power-of-modern-partisanship
- https://warwick.ac.uk/fac/soc/economics/staff/mdraca/polarized-citizens-measuring_2018_04_02.pdf
- http://www.digitalnewsreport.org/survey/2017/polarisation-in-the-news-media-2017/
- https://blogs.lse.ac.uk/politicsandpolicy/the-polarisation-of-party-supporters-since-2015/
- https://ukandeu.ac.uk/wp-content/uploads/2019/01/Public-opinion-2019.pdf
- https://www.thetimes.co.uk/article/brexit-remainers-more-bothered-by-differing-views-in-family-poll-shows-h6kh2vrp7
- https://www.ipsos.com/ipsos-mori/en-uk/world-apart-global-study-bbc-crossing-divides-season
- https://www.ipsos.com/ipsos-mori/en-uk/world-apart-global-study-bbc-crossing-divides-season
- https://www.brookings.edu/wp-content/uploads/2017/09/4_alganetal.pdf
- Zak, P. J. & Knack, S. Trust and growth. Econ. J. 111, 295–321 (2001) https://nyuad.nyu.edu/content/dam/nyuad/faculty/social-science/blaine-robbins/publications/Robbins-2016-Sociology_Compass.pdf
- (Stanford Encyclopaedia of Philosophy: Trust, 2006)
- https://www.ipsos.com/ipsos-mori/en-uk/customer-experience-everyones-business
- Hardin, Russell. 2002. Trust and Trustworthiness https://www.jstor.org/stable/10.7758/9781610442718
- https://pdfs.semanticscholar.org/c18e/8f5f5ae49d355b22f3d29dfcf089aa7aa8a7.pdf
- Govier, Trudy. 1997. Social Trust and Human Communities. McGill-Queen’s University Press
- Mayer, Roger C, F. David Schoorman, and James H. Davis. 2007. “An Integrative Model of Organizational Trust: Past, Present, and Future.” Academy of Management Review, 32 (2): 344–354. https://doi.org/10.5465/amr.2007.24348410
- https://www.researchgate.net/publication/37415998_The_Consequence_of_Modernity
- Botsman, Rachel. Who Can You Trust? How Technology Brought Us Together and Why It Could Drive Us Apart. London: Portfolio Penguin, 2017
- https://www.penguinrandomhouse.ca/books/312341/the-truth-about-trust-by-david-desteno/9780698148482
- Simmel, Georg. The Sociology of Georg Simmel. Transl., ed. and intr. By K. H. Wolff. New York: Free Press, 1950.
- https://www.penguinrandomhouse.ca/books/312341/the-truth-about-trust-by-david-desteno/9780698148482
- https://www.nature.com/articles/nature03701
- Torsello, Davide. 2008. “Action Speaks Louder than Words? Trust, Trustworthiness and Social Transformation in Slovakia.” Anthropological Journal of European Cultures 17 (1): 96–118. https://doi.org/10.3167/ajec.2008.01701006.
- https://www.jstor.org/stable/2393957?seq=1#page_scan_tab_contents
- https://factaplus.com/2017/09/21/the-earning-of-trust/#_edn3
- Maister, David, Charles Green, and Robert Galford. The Trusted Advisor. London: Simon & Schuster, 2002.
- https://www.emeraldinsight.com/doi/abs/10.1108/ER-03-2012-0025
- https://www.scirp.org/(S(351jmbntvnsjt1aadkposzje))/reference/ReferencesPapers.aspx?ReferenceID=1981850
- Putnam, R (1993) Making democracy work: civic traditions in modern Italy, Princeton, NJ: Princeton University Press; Gould, ED, Hijzen, A (2016) Growing apart, losing trust? The impact of inequality on social capital, International Monetary Fund; Halpern, D (12 Nov 2015) ‘Social trust is one of the most important measures that most people have never heard of – and it’s moving’, at https://www.bi.team/blogs/social-trust-is-one-of-the-most-important-measures-that-most-people-have-never-heard-of-and-its-moving/
- See footnote 34, and Putnam (2000) Bowling alone: the collapse and revival of American community, New York: Simon
and Schuster - Halpern, D (2017) ‘How can we rebuild trust in a UK divided by inequality and suspicion?’ https://inews.co.uk/opinion/comment/can-rebuild-trust-uk-divided-inequality-suspicion/
- Jackson, C (2017) The Power of Modern Partisanship, Ipsos, https://www.ipsos.com/ipsos-mori/en-us/knowledge/society/power-of-modern-partisanship; Kemp, J (2018) America’s Trust Deficit, Ipsos, https://www.ipsos.com/ipsos-mori/en-us/knowledge/society/america-trust-deficit
- https://thinks.ipsos-mori.com/gen-z-beyond-binary/
- Gould, ED, Hijzen, A (2016) Growing apart, losing trust? The impact of inequality on social capital, International Monetary Fund
- https://www.ipsos.com/ipsos-mori/en-uk/advertising-execs-rank-below-politicians-britains-least-trusted-profession
- https://www.bi.team/blogs/social-trust-is-one-of-the-most-important-measures-that-most-people-have-never-heard-of-and-its-moving/
- https://www.ipsosglobaltrends.com/the-optimism-divide/
- https://www.ipsos.com/ipsos-mori/en-uk/people-italy-and-us-are-most-wrong-key-facts-about-their-society
- See for example the discussion in Political Trust and the “Crisis of Democracy”, Tom W. G. van der Meer, Oxford Research Encyclopedia of Politics 2017
- D. Easton, A Systems Analysis of Political Life (New York: Wiley, 1965).
- https://www.psa.ac.uk/sites/default/files/conference/papers/2015/PSA2015%20Popular%20Understandings%20of%20Politics_0.pdf
- https://www.ipsos.com/ipsos-mori/en-uk/understanding-society-beyond-populism
- OECD (2017), Trust and Public Policy: How Better Governance Can Help Rebuild Public Trust, OECD Public Governance Reviews, OECD Publishing, Paris
- https://www.psa.ac.uk/sites/default/files/conference/papers/2015/PSA2015%20Popular%20Understandings%20of%20Politics_0.pdf
- https://www.ipsos.com/ipsos-mori/en-uk/media-we-trust-how-our-views-media-are-changing
- https://agency.reuters.com/content/dam/openweb/documents/pdf/news-agency/report/dnr-18.pdf
- https://www.ofcom.org.uk/research-and-data/media-literacy-research/childrens
- https://www.pewresearch.org/global/2018/01/11/global-publics-want-politically-balanced-news-but-do-not-think-their-news-media-are-doing-very-well-in-this-area/
- https://www.ipsos.com/ipsos-mori/en-uk/advertising-execs-rank-below-politicians-britains-least-trusted-profession
- https://www.ipsos.com/ipsos-mori/en-uk/advertising-execsrank-below-politicians-britains-least-trusted-profession
- Martin et al. (2005) The challenge of patient adherence 1 (3) Therapeutics and Clinical Risk Management, 189-199
- Ipsos Global Trends Survey 2018 (https://www.ipsos.com/ipsos-mori/en-uk/connected-health-trends-2018)
- Ipsos Digital Doctor 2017 (https://connectedhealth.ipsos.com/digital-doctor.html)
- https://www.bladderandbowel.org/bowel/stoma/what-is-a-stoma/
- GP Patient Survey 2018 (https://gp-patient.co.uk/surveysandreports)
- Milton Lodge and Charles S. Taber. The Rationalizing Voter: Unconscious Thought in Political Information Processing (New York: Cambridge University Press, 2013).
- Ipsos Global Trends, 18,180 adults aged 16-64 across 23 countries, online, 12 Sep – 11 Oct 2016
- https://www.warc.com/content/paywall/article/event-reports/why_marketers_are_wrong_about_mistrust_in_brands/125684
- Ipsos, World Economic Forum (2019) Global Citizens & Data Privacy.
- European Commission (2008) Flash Eurobarometer: Data Protection in the European Union, Citizens’ Perceptions Analytical Report.
- European Commission (2015) Special Eurobarometer 431: Data Protection Report.
- Joinson, A. N., Reips, U-D., Buchanan, T., & Schofield, C. B. P. (2010) ‘Privacy, trust, and self-disclosure online.’ Human-Computer Interaction, 25 (1), pp. 1-24.
- https://www.ipsos.com/ipsos-mori/en-uk/online-data-privacy-attitudes-action-evidence-review
- Ipsos Global Trends Survey 2017
- Ipsos Key Influencing Consumers Survey 2017
- https://www.ipsos.com/ipsos-mori/en-uk/global-survey-reveals-widespread-distrust-personal-data-usage-companies-and-governments
- Edelman Trust Barometer 2018
- Ipsos Global Trends Survey 2017
- Ipsos Key Influencing Consumers Survey 2017
- http://www.rationaloptimist.com/blog/amaras-law/ [no valid link]
- EU referendum campaigns make Facebook their friend https://www.ft.com/content/82be41ce-088c-11e6-a623-b84d06a39ec2
- McDonald’s: Getting Britain lovin’ it once again https://www.warc.com/Content/f29456e7-8950-4323-b0d6-215a984f914e
- McDonald’s UK indexed sales figures to 2011 https://www.warc.com/Content/f29456e7-8950-4323-b0d6-215a984f914e
- https://www.theguardian.com/business/2017/jan/11/volkswagen-reveals-record-car-sales-amid-emissions-scandal
- https://reputation.ipsos-mori.com/how-reputation-and-trust-affect-purchase-decisions-and-marketing-efficiency/
- Ipsos MORI Veracity Index, Base: c. 1,000 British adults aged 15+ interviewed face-to-face per year
- Ipsos global concept testing database. Concepts from an existing brand = 33% ‘Promising’; line extension (new category for existing brand) = 24% ‘Promising’; new brand = 21% ‘Promising’. ‘Promising’ propositions include any concepts falling into Ipsos’ ‘Winner’, ‘Good Start’ and ‘Under-priced’ innovation archetypes
- Forbes, How to use online reviews to drive business growth, June 13 2018
- Brand24 blog, Positive side of negative reviews, September 6 2018
- https://www.adweek.com/digital/new-report-shows-just-how-significant-amazons-reach-in-ecommerce-is/
- Ozcan, P.; Möhlmann, M.; and Krishnamoorthy, C. (2017) “Who shares and who doesn’t: Result of the UK Sharing Economy Consumer Survey 2017”. Warwick Business School, University of Warwick.
- Ozcan (2017)
- Vaughn, R. (2017) “UK sharing economy to get £8bn boost in 2017.” Price Waterhouse Coopers
- Ipsos MORI hand-coded n=250 social media posts dated between 01-09-17 and 31-08-18. Query syntax is available on request.
- See for example: Pew Research Center (2016). “Shared, Collaborative and On Demand: The New Digital Economy”; Journal Of Consumer Research (2012) excerpt published at https://phys.org/news/2012-07-isnt-dont-consumers-zipcars.html; Eckhardt, G. and Bardhi, F. (28/1/15) “The Sharing Economy Isn’t All About Sharing.” Harvard Business Review.
- https://www.ipsos.com/ipsos-mori/en-uk/wasted-opportunity
- Ipsos MORI “A Wasted Opportunity”, 2018. https://www.ipsos.com/ipsos-mori/en-uk/wasted-opportunity
-
References
More posts:
Trust: The Truth?
We decided to write this report because we wanted to test if the prevailing narrative matched the data. The ‘truth about trust’ is that trust is complex, and takes many forms (many of these forms are not in crisis or decline). Without some degree of trust society simply would not function…